Privacy Policy

1. Information We Collect

When you visit our website, contact us through our forms, or engage our services, we may collect the following information:

• Contact information: name, email address, phone number
• Property information: property address, type, and details you share during consultation
• Usage data: pages visited, time spent on site, referral source, browser type, and device information collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide property management consultations
• Deliver and improve our property management services
• Send relevant updates about our services (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our website and business (e.g., hosting, analytics)
• Professional advisors (legal, accounting) as necessary
• Law enforcement or regulatory bodies when required by law

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We use Google Analytics to understand how visitors interact with our site.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

8. International Data

Virestia operates across the United States and Mexico. By using our website or services, you consent to the transfer and processing of your information in these jurisdictions.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information, including:

• The right to know what personal information we collect, use, disclose, or sell about you
• The right to request deletion of your personal information, subject to certain exceptions
• The right to correct inaccurate personal information
• The right to opt out of the "sale" or "sharing" of your personal information
• The right to limit the use and disclosure of sensitive personal information
• The right to non-discrimination for exercising these rights

Virestia does not sell personal information for monetary consideration. We may share certain device and usage information with analytics and advertising partners that, under some interpretations of California law, could be considered "sharing" or a "sale." To exercise your right to opt out, or to make any other CCPA/CPRA request, contact us at virestia.com/contact with the subject line "California Privacy Request." We will respond within the timeframes required by law. You may also designate an authorized agent to make a request on your behalf, subject to verification.

11. Mexico Residents (LFPDPPP)

For users in Mexico, we provide the following privacy notice ("aviso de privacidad") in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares, "LFPDPPP"):

• Data Controller (Responsable): Virestia. For inquiries, contact us at virestia.com/contact.
• Personal data we collect: Identification and contact data (name, email, phone), and, where applicable, property and inquiry-related information you provide.
• Purposes: To respond to inquiries, provide property management consultations and services, communicate updates, and comply with legal obligations. Secondary purposes (such as marketing) require your consent and may be declined without affecting our primary services.
• ARCO rights: You have the rights of Access, Rectification, Cancellation, and Opposition (derechos ARCO), as well as the right to revoke consent and limit the use or disclosure of your personal data.
• How to exercise ARCO rights: Submit a written request to virestia.com/contact with the subject "Solicitud ARCO," including your name, contact information, a clear description of the right you are exercising, and any documents supporting your request.
• Transfers: Your data may be processed by service providers (hosting, analytics, communications) inside and outside Mexico that assist us in operating our services, under appropriate contractual safeguards.
• Changes: We may update this notice. Material changes will be communicated by posting the updated notice on this page.

12. Contact

If you have questions about this privacy policy or your personal data, please contact us at virestia.com/contact.